Terms & Conditions

By accessing or using Earlybird (the "Service"), you agree to these Terms & Conditions and any additional terms that apply to particular features. If you do not agree, don't use the Service.

Earlybird is a platform to help users find business connections, manage their network, and create deal-flow. We may provide paid Earlybird platform access, an Enterprise service, and integrations with third-party services.

• You must register and provide accurate, complete information.
• You're responsible for keeping your login credentials secure.
• You're liable for all activity under your account.
• We may suspend or terminate accounts for misuse.
• We may delete accounts inactive for a long time (we'll decide the time-period).

• Earlybird platform access and Enterprise service require payment of fees as disclosed in the pricing section.
• Subscription charges are recurring. You're responsible for cancelling before renewal if you don't want to continue.
• No refunds unless we say otherwise.
• We may change pricing, features, or terms—will provide notice.
• Taxes: You're responsible for any applicable taxes (VAT, etc.).

• You must comply with all laws and regulations.
• You must not use the Service to upload, post, transmit or distribute harmful, unlawful, abusive, harassing, fraudulent content.
• You must not use the Service to spam or harass other users, or scrape/extract data for commercial use unless explicitly permitted.
• You must not interfere with the Service (hacking, reverse-engineering, introducing viruses, etc.).
• Use of automated means/bots to access or use the Service is prohibited unless we explicitly allow it.

"User Content" = any text, images, data, and other content you submit to the Service.

• You retain ownership of your User Content.
• By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, adapt, publish and display it as needed for the Service.
• You represent and warrant that you have rights to submit that content and that it doesn't violate any rights of others.
• We may remove or disable access to User Content at our discretion (for violation of terms or legal reasons).

• Earlybird and all associated marks, logos, brand features, Service design, software code, etc., are owned by us or our licensors.
• You may not use those marks without our written consent.
• All rights not granted to you are reserved.

• The Service is provided "as is" and "as available". We make no warranties (express or implied) about reliability, accuracy, or suitability for your purposes.
• We do not guarantee results from using the Service (e.g., you will find deals or connections).
• To the maximum extent permitted by law, we (and our officers, directors, employees, agents) are not liable for any indirect, incidental, special, punitive or consequential damages arising from your use of the Service.
• Our total liability to you for any claim under these terms is limited to the amount you paid us in the prior 12 months (or €100 if you haven't paid anything).

You agree to defend, indemnify and hold harmless us and our affiliates from and against any claims, damages, obligations, losses, liabilities, costs or debt arising from: your use of the Service, violation of these terms, or violation of rights of another party.

• Either you or we may terminate or suspend your access at any time, for any reason.
• On termination your right to use the Service ends.
• We may delete your account and content after termination.
• Sections that by their nature should survive termination (e.g., Intellectual Property, Indemnification, Limitation of Liability) will survive.

These Terms are governed by the laws of the Netherlands. Any dispute shall be subject to the exclusive jurisdiction of the courts located in Amsterdam, Netherlands.

We may revise these Terms at any time. We'll provide reasonable notice (e.g., via email or in-app) and your continued use after changes means you accept them. If you do not agree, you must stop using the Service.

• These Terms constitute the entire agreement between you and us regarding the Service.
• If any part of these Terms is found invalid or unenforceable, the remainder will continue in full force and effect.
• Our failure to enforce a right is not a waiver.

Gmail, Google Calendar and WhatsApp are optional apps. These terms apply to them in addition to the rest of these Terms, and section 13 of our Privacy Policy explains how we handle their data. If these terms and the rest of the Terms conflict about a connected app, this section applies.

All connected apps

• Your authority. Connect only accounts and phone numbers that you own or are allowed to connect. You are responsible for having the right to give us access to the data in them, including data about other people, such as the senders of your email, the attendees of your events and the people you message.
• You stay in control. You choose the permissions. Every draft, sent email, change to a message, and new or changed event needs your approval, and you are responsible for what you approve. Check the recipients, subject, content and attendees first. A sent email or an invitation cannot be taken back.
• AI output. The assistant is an AI. Its answers can be wrong, incomplete or out of date, and are not legal, financial, medical or other professional advice. Check anything important before you rely on it or act on it. You are responsible for your decisions.
• Third-party services. The apps depend on services run by others: Google, Meta (WhatsApp) and OpenAI. Their own terms and policies apply to your use of them, including the Google API Services User Data Policy and the WhatsApp Business terms and messaging policy, and they can change. We do not control their availability, delivery, accuracy or conduct, and are not responsible for their outages, delays, errors or decisions.
• Changes and suspension. We may change, limit, suspend or remove a connected app, or disconnect your account from it, at any time, for example when a provider changes or withdraws access or its rules, when the law requires it, for security, or when we suspect misuse.
• Acceptable use. Do not use a connected app to send spam or unsolicited bulk messages, to collect data about people without a lawful basis, to break the law or the rules of Google, Meta or WhatsApp, to get around the approval steps, or to access anyone else's account or data.
• Your agreement. Before you connect an app you confirm that you have read its disclosure, our Privacy Policy and these Terms. We record when you did this and which version of the text you agreed to. If the text changes in a way that matters, we ask you to confirm again before your next connection.
• Ending. You can disconnect an app at any time on the Connectors page. We then stop using its access, and the Privacy Policy explains what we delete.

Liability and trademarks

Section 8 (disclaimers and limitation of liability) and section 9 (indemnification) apply to the connected apps. Nothing in these Terms limits any liability that the law does not allow us to limit, and your mandatory rights as a consumer, where they apply, are not affected.

Google, Gmail and Google Calendar are trademarks of Google LLC. WhatsApp and Meta are trademarks of Meta Platforms, Inc. Earlybird is not affiliated with, sponsored or endorsed by Google, Meta or WhatsApp.